Relax. Your Business is Covered.
Your computer systems should be an asset to your business, not a liability. When something goes wrong, the results can be devastating. From the lost revenue that results from business downtime to the unexpected costs and time involved in resolving problems, the value of IT management services is most evident when things are running smoothly and problems are resolved quickly.
Thats where we come in
Webspeedway provides Fortune 500 level support to small and medium-sized businesses and we are committed to being proactive instead of reactive. We excel at preventing and responding to issues quicklybefore they become a threat to the livelihood of your business.
Mission Statement
Webspeedway is committed to developing a standard as an IT provider that is proactive instead of reactive. We anticipate problems before they happen and see all issues through to completion. Client satisfaction is our top priority and we will not rest until we exceed expectations and develop loyal client relationships.
Five Principle Standards for Webspeedway
- Documentation: We take the mystery out of IT management by tracking trends and reporting the details to our clients. While we may be doing the work behind the scenes, we will empower you with knowledge so that you can make educated decisions.
- Communication: Our primary job is to alert you to potential issues, but we believe in a two-way exchange. You can call us with questions or concerns at any time and know that you will talk to a live human being who can get you the answers you are seeking. The customer relationship matters to us and it shows in everything we do.
- No Surprises: Your IT infrastructure should not be a well-kept secret. Because of the extensive monitoring and reporting that we provide, we make sure our clients know about the status of their equipment and operations and that they are alerted to pending needs and issues.
- No Lingering Issues: Technology companies are famous for leaving unresolved issues on the table. At Webspeedway, we like to keep a clean slate. Outstanding issues stay on the priority list until resolved. Period.
- Anticipate and Verify: Because Webspeedway is committed to providing proactive solutions, our team is trained to anticipate potential problems. And before they pull the fire alarm lever, they use due diligence to verify the facts.
When it Comes to IT Management, There is No Better Choice
Webspeedway provides the best in personalized, high-quality IT services and we are committed to excellence on every level. Our customers are top priority so if they arent happy, we arent happy. We will go the extra mile to exceed your expectations every time, delivering effective, efficient and economical services that you can rely on.
But dont just take our word for itcheck out what our customers have to say:
Webspeedway helped my company become more productive, through better utilization of my IT resources. Getting the most out of my IT infrastructure and money is important to me.
Bob DanielFounder and President
Southeast Staging, Inc.
"Since we hired Webspeedway to manage our IT infrastructure, technology problems no longer occupy my time. I have found their consultants to be very capable and responsive in addressing our needs, and I appreciate the information they provide on the health of our system through the monthly SpeedWatch report."
Will Stone,
Principal
McMullin, Stone & Associates
Over the past five years, I have yet to experience a computer issue that Webspeedway could not handle. They are quick, knowledgeable, and provide an exceptionally high level of service. When my business was struggling, their upgrades and recommendations brought us back to life. I would recommend Webspeedway to anyone in need of quality technical support.
Matt Clouser
Founder and CEO
Active Production and Design, Inc.
Call us today to find out for yourself why Webspeedway is a leader in comprehensive and affordable IT management solutions.
Still dont just take our word for itcheck out what our some horror stories:
Two Failed Hard Drives Cost Health Products Company
$11,000, In Hard Cost Alone,
And 9 Days Of Downtime
The Geographic Information Systems (GIS) office of a local municipality had two hard drives fail at the same time causing them to lose a large number of business critical geographic files and data. When they contacted us to recover the data from the system backups, we found they werent functioning properly. Even though the back-ups appeared to be functioning properly, they were in fact worthless. In the end, recovering the data off of these failed drives took a team of disaster recovery specialists 9 days at a cost of $11,000.
Had the municipality enlisted Webspeedway as their trusted business partner and IT service provider we would have been able to proactively monitor and detect the hard drive issues before the disaster occurred. Our SpeedWatch proactive services would have been monitoring their network and systems 24x7x365. We would have prevented the crash, the downtime, and the $11,000 in costs to get them back up and running, and naturally the costs were much higher when you factor in the lost productivity of their 25 employees during that time that could have been quickly prevented.
Financial Firm Spends $16,000
To Correct A Failed Install
A financial firm with multiple remote users discovered the importance of not cutting corners with system installs the hard way. Hiring a friend of the owners to provide hardware and services; they began a disastrous adventure that they will never forget.
The system was set up with minimal appreciation for the needs of a small business; few of the great features of Small Business Server were utilized. The firm was sold illegal software licenses in addition to being overcharged $6,000 for services and products, neither performed nor provided. To add insult to injury, the provider refused to provide any onsite support for the botched install.
Instead, they were forced to spend a whopping $10,000 to correct the install and licenses, and that only got them back up and running. In addition to the hard cost of $16,000 the company lost over 5 weeks of downtime due to the run around with the provider, which naturally increased cost due to the loss of productivity for over 10 users.
Private University Suffers Weeks Of Downtime
For What Should Have Been A Simple, Inexpensive Service;
Hard Cost To Company: $4,500,
Downtime of FacultyIncalculable
A 120+ faculty Private University was not monitoring or maintaining their backups for their exchange servers, the life line for an organizations email. Due to overuse and lack of maintenance, it started to degenerate and eventually crashed under the load caused by the neglect.
The lack of pro-active monitoring caused their entire network to be down for 6 full days and cost them $4,500 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of the administrative employees and faculty members during that time period. If the system would have been pro-actively monitored and tested with our SpeedWatch services the downtime and disaster could have been avoided with very little, if any, downtime.
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