Managed Services for Worry-Free IT
For many companies, the computer network is the heart and soul of business operations. When computers are out of commission, the resulting downtime equates to loss of revenue and unexpected expenses to resolve the issues—losses that can be devastating.
Webspeedway offers two signature services that prevent unnecessary downtime and costly repairs: SpeedWatch™ and SpeedCare™. These remote monitoring services provide protection to your most valuable asset along with the peace of mind that comes from knowing your systems are monitored and managed around the clock.
Our Commitment to You
We don’t want to be just another vendor. Our clients are our most important priority and Webspeedway will always go the extra mile to make sure that we not only meet your expectations, but we exceed them. We are committed to serving our clients day and night and we won’t rest until your issues are resolved and you are satisfied.
Fortune 500 Support for Small to Medium-Sized Companies
For less than half the cost of one employee’s salary, Webspeedway provides unmatched monitoring and support of your IT infrastructure. It’s like having the staff of a Fortune 500 company, but at a price you can afford. More importantly, Webspeedway is focused on being proactive vs. reactive. System monitoring can prevent small problems from becoming big catastrophes.
SpeedWatch
Our basic-level package offers a full suite of monitoring services:
Broad System Monitoring: Around-the-clock monitoring of your network including event logs, system processes, data backups, security patch levels, essential server activities, disk space, signs of hard drive failure, and internet connectivity.
Rapid Response: When a potential threat or issue is identified, the Webspeedway team notifies your staff immediately. Problems that cannot be resolved remotely can be addressed with on-site support, with arrival in as little as one hour.
Simplified Vendor Management: From the provider of your PCs, servers and copiers to internet service providers and other communications companies, your Webspeedway team can coordinate vendor issues and serve as the key point of contact and liaison between you and your vendors. This expedites the resolution process to ensure problems are resolved as quickly as possible.
Detailed Reporting: Monthly management reports demonstrate trends and systems status analytics so that you know exactly what is happening with your network.
SpeedCare
Our premium service package offers all of the services provided with SpeedWatch along with additional benefits:
Proactive System Management: When needed, corrupt or deleted files are recovered promptly, print queues are cleared, defragmentation is conducted, and software updates are installed. In the event of a disaster, server rebuild is also available.
Comprehensive Network Management: Ongoing performance monitoring and capacity planning, manufacturer updates applied to network devices, internet connectivity maintenance and monitoring of router logs.
Support for Applications and End Users: Support for Microsoft Office and Outlook, system moves, additions and changes, disk space management and on-site support when needed.
National Monitoring and On-site Support: Webspeedway provides monitoring and on-site support to virtually any location in the United States.
Nobody else offers a more comprehensive solution for worry-free IT management at such an affordable price. Call us now to learn how we can solve your IT challenges and keep your business running.
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