Webspeedway - Server Plans

SpeedServ (Server Plans)
Server problems plague small businesses. The disease runs rampant, but Webspeedway is the cure. Our proactive approach keeps your servers up and efficient.

Technical Support	Silver	Gold	Platinum
Phone Support		Yes	Yes
Remote Control Support (Hours) Percentage discount on standard remote session fee.	3 / 10%	4 / 15%	5 / 25%
On-Site Support Percentage discount on standard hourly rate, travel charges may apply.	5%	10%	15%
Emergency / After Hour Support M-F 6pm-8am & SAT and SUN Percentage discount on emergency hourly rate, travel charges may apply.	Hourly	10%	15%

Proactive Monitoring	Silver	Gold	Platinum
CPU Performance Monitoring	Yes	Yes	Yes
Memory Usage Monitoring	Yes	Yes	Yes
Service Availability Monitoring	Yes	Yes	Yes
Event Log Monitoring	Yes	Yes	Yes
Log File Maintenance	Yes	Yes	Yes
Drive Space Monitoring	Yes	Yes	Yes
Virus Definition & Prevention	Yes	Yes	Yes
Alert Notification System	Yes	Yes	Yes

Management	Silver	Gold	Platinum
User Account Administration	Hourly	Yes	Yes
File Sharing Permission Administration	Hourly	Yes	Yes
Security Administration	Hourly	Hourly	Yes
Print Server Management	Hourly	Yes	Yes

Updates	Silver	Gold	Platinum
Microsoft Patch Management		Yes	Yes

Server Application Add-ons (Additional Price)

Microsoft Exchange Maintenance and Administration

Backup Monitoring and Administration

Major Database / Critical Application