Webspeedway - PC Management

SpeedPC (PC Management)
You are in business to provide a service to your clients, and your personal computers are essential to your success. Our SpeedPC service keeps your vital hardware happy, healthy, and productive.

Technical Support	Silver	Gold	Platinum
Phone Support		Yes	Yes
Remote Control Support (Sessions) Percentage discount on standard remote session fee.	1 / 10%	2 / 15%	3 / 25%
Microsoft Application Support	Yes	Yes	Yes
On-Site Support Percentage discount on standard hourly rate, travel charges may apply.	5%	10%	15%
Emergency / After Hour Support M-F 6pm-8am & SAT and SUN Percentage discount on emergency hourly rate, travel charges may apply.	Hourly	10%	15%
Spy-ware and Ad-ware Removal	Hourly	Hourly	Yes

Proactive Monitoring	Silver	Gold	Platinum
CPU Performance Monitoring	Yes	Yes	Yes
Memory Usage Monitoring	Yes	Yes	Yes
Desktop Optimization & Management	Yes	Yes	Yes
Alert Notification System	Yes	Yes	Yes

Updates	Silver	Gold	Platinum
Microsoft Patch Management		Yes	Yes
Antivirus Software Management & Updates		Yes	Yes

Growth and Planning	Silver	Gold	Platinum
Online Asset Management			Yes
Online License Management			Yes
On-site System Setup for Workstations	Hourly	Hourly	Yes
VPN Client Management	Hourly	Hourly	Yes
Hardware Purchasing Services	Yes	Yes	Yes